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Return Policy

Whink Return Policy


We hope you found something you love at Whink!
Your satisfaction is extremely important to us and we stand behind every product we sell. If you’re not happy with what you selected, or if it’s not what you expected; we have a comprehensive returns policy to ensure you have a great Whink experience. Purchases made online must be returned directly to Whink.
Returns will be accepted postmarked within 14 days of receiving your shipment.
All shipping charges are non-refundable and return shipping is the responsibility of the customer. All items must be in new, un-worn condition. Your original receipt must accompany any returned merchandise. We do not accept returns/exchanges after 14 days.

 

For hygienic reasons, the following items cannot be exchanged or returned:

  1. Earrings
  2. Body Jewelry
  3. Opened beauty products
  4. Hair Accessories (including fascinators, and tiaras)
  5. Tights & Leggings

All on-sale, clearance and discounted items are final sale.
For any repair inquiries, please email info@whinkinc.com.
Whink reserves the right to deny unreasonable repairs, returns, or charge a restocking fee for damaged or incomplete returns.
To return merchandise please send to: 332 Water Street. St. John’s NL A1C 1C1 Canada
If you are in the St. John’s area, you may also return merchandise at our store locations within 14 days of receiving it. You will require your online receipt to return items in our store.

We cannot be responsible for items that are lost or damaged during return shipping.

Shipping
To return your product, you should mail your product to: 332 Water Street, St. John’s NL CA A1C 1C1
The time for your exchanged product to reach you may vary depending on your location.
If you are shipping an item valued at more than $75, you should consider using a traceable shipping service or purchase shipping insurance. We can't guarantee that we will receive your returned item.
Thank you for shopping with Whink. If you require further assistance please feel free to contact us.